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Disclaimer: The Merchant is the service provider of the Product / Service. eSmartHealth Limited (“eSmartHealth”, operator of DrGo and DrGo Health Store) is not the service provider of the Product / Service.
DrGo is provided by eSmartHealth Limited (“eSmartHealth”).DrGo is a platform which facilitates the provision of medical and healthcare services to eligible users physically located in Hong Kong by Hong Kong registered medical practitioners and other healthcare professionals. The relationship between eSmartHealth and users does not constitute a doctor–patient or a healthcare professional-patient relationship. eSmartHealth does not assume or share the medical practitioners’ and/or other healthcare professionals’ responsibility or liability with regard to the quality or appropriateness of the medical and/or healthcare services provided by them, including the manner of providing the medical and/or healthcare services such as by way of video consultation. Please read the relevant terms and conditions of DrGo (available on this website) carefully before proceeding to use DrGo. DrGo is not suitable for symptoms requiring immediate medical assistance. If you are experiencing any of the symptoms specified in the “DrGo Terms and Conditions” or if you think you may require immediate medical assistance, please consider seeking immediate medical assistance.

Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA is a registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency Licence No.: FA2474). All references to ‘insurance’ on this website are used, and all insurance products and insurance promotions are arranged and brought to you directly, by HKTIA. eSmartHealth Limited (operator of DrGo and DrGo Health Store) and all other entities of the HKT Group (other than HKTIA) are not arranging for any contract of insurance or carrying on any regulated activities (as defined under the Insurance Ordinance) in connection with the insurance products and insurance promotions.
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