Return Policy

Return and Refund of Goods

  1. Images of Goods on the Platform may not correspond exactly to the product description and are for reference only. You shall not be entitled to return Goods on the basis that it does not correspond exactly to its image on the Platform.
  2. We shall assume no obligation or liability for any advice or information provided with any Goods displayed on the Platform and shall not be responsible for any inaccuracy or misstatement of any such information.
  3. We shall use reasonable efforts to ensure that your order is correctly fulfilled and shall deal with any discrepancies in the following manner, provided they are reported to us via email to drgo@hkt.com or DrGo customer service (852) 2380 2323.
  4. In case of dispute, our decision shall be final, binding and conclusive.

 

Version: [June] 2021